Multi-Unit Summit 2017 banner

Keep Up with Best Practice
in Multi-Unit Franchising

A unique event for multi-unit franchisees and franchisor executives on how to confidently grow and run profitable clusters of franchise units.

  • Get solid facts and strategies for driving multi-unit success
  • Hear how other brands support successful multi-unit growth
  • Meet international presenters who’ll share global trends
  • Learn practical tips from top performing multi-unit operators
  • Make connections with like-minded people from other brands
  • Share what works for you and hear what works for others

Multi-unit franchisees — learn new ways to access funding, develop your team, and grow unit level profitability.

Franchisors — bring your multi-unit franchisees for a unique, professional development experience they will thank you for.

“An absolutely must attend event — left me inspired and reinvigorated”
Carolyn McManus, Previous FCA National Multi-Unit Franchisee of the Year

Learn from One of the World’s Leading Franchise Growth Experts

Dr Dave Hood is our guest mentor at this year’s Summit. Dave led the expansion of famous USA brand, Auntie Anne’s Pretzels, from 1 to 650 stores, while helping hundreds of franchisees transition to multi-unit ownership. The brand is also renowned for its positive franchise relationships. Today Dave is President of the world’s largest and most respected franchise consultancy, the iFranchise Group, and is a Director of Harris Research who have over 2,500 franchisees in 20 countries. You will have access to Dave and his experience throughout the Summit.

Photo of Dave Hood

What You Will Experience

“My franchisees and I came away with new strategic and operational ideas, and feeling very enthused.”

Peter Davis, Managing Director, Frontline Recruitment

“A well run event with great content and speakers. A very big day!”

Iain McKilligan, National Retail Manager, Bridgestone

“Every session added value, and the enthusiasm and knowledge was inspiring.”

Sonia Holgate, Multi-Unit Franchisee, Just Cuts

“The sessions were excellent and my franchisees are stoked.”

Carl Meyers, Head of Marketing, Auto Masters

“This was fantastic. FRI run the best events I have seen anywhere in the world.”

Aziz Hashim, Past-Chairman, International Franchise Association (IFA)

Some of the People Who’ll Share Fresh Ideas on How to Grow with Confidence

Gary Higgon

Gary Higgon

Gary is one of Australia’s largest and most successful multi-unit franchisees. He is the 2017 National Franchisee of the Year for KFC and is currently growing his portfolio to 73 stores with a staff of 4,000 and a turnover of over $200m! He’ll share his tips on how to grow with confidence.

Joanne Cammileri

Joanne Camilleri

Joanne is an award winning Telstra multi-unit licensee who runs three Telstra Shops and a Telstra Business Centre. Her businesses have some of the highest customer advocacy scores in the national retail network. Prior to becoming a licensee she was GM of the Telstra Licensee Association.

Ken Rosebery

Ken Rosebery

Ken is Managing Director of The Cheesecake Shop, and one of Australia’s most experienced franchisor executives. He leads over 200 stores that are consistently achieving 10% annual growth, with not one store in a shopping mall. Ken was previously CEO of Fastway Couriers and a Director of the FCA.

Rod Bristol

Rod Bristol

Rod is Executive Vice President of Profit Mastery, the world’s most popular program for helping franchisees and franchisor executives improve their financial literacy, profitability and cash flow. Rod has been one of the most popular speakers at past FRI events.

Greg Nathan

Greg Nathan

Greg is Founder of the Franchise Relationships Institute, a psychologist and a leading global expert on what drives successful franchisee and franchisor performance. He is also author of Profitable Partnerships, the world’s most popular book on the franchise relationship.

John O’Brien

John O’Brien

John is CEO of Poolwerx, the current FCA Australian Franchisor of the Year. Poolwerx has a unique multi-unit growth model, refined from 20 years of trial and error. He will share important insights and lessons for franchisors and multi-unit franchisees. John has also been a successful multi-unit franchisee in his earlier franchising career.

Kylie Roberts

Kylie Roberts

Kylie is an award winning multi-unit franchisee and entrepreneur. She opened the first endota spa in South Australia, and has continued to grow and operate the most successful franchises in the national endota spa network. Kylie currently runs three spas with her long time business partner, Karmen Wakelin.

Paul Saunders

Paul Saunders

Paul is a psychologist, sports performance coach and lecturer at the University of Melbourne Business School, specialising in the neuroscience of leadership. Also an experienced franchisor executive, he works with multi-unit franchisees and franchisor executives to develop their personal resilience and leadership skills.

John Apololous

John Apostolou

John is one of Just Cuts leading multi-unit owners, having expanded to four stores in two and a half years, despite having no previous retail experience. All stores are highly profitable and he has doubled the sales of one existing site in six months using innovative marketing strategies.

Colin Wilson

Colin Wilson

Colin is Director and Founder of Key Business Advisors, and Australia’s top performing licensee of the 130 strong HR Coach network. He is also one of Australia’s leading businesses coaches, showing multi-unit operators how to create high performance, high engagement cultures.

Gary Lamerton

Gary Lamerton

Gary is an award winning Subway multi-unit franchisee with 8 stores, and has been recognised by Subway as International Development Agent of the Year. Gary is also Chairman of IPCA, the franchisee-owned purchasing company that manages the supply chain for Subway restaurants in the Asia Pacific Region.

Jason Tod

Jason Tod

Jason started at Domino’s as a delivery driver 14 years ago. Today he is a highly respected multi-unit franchisee who has received an Outstanding Leadership Award for his mentoring support to other franchisees. One of his three regional stores has achieved the second highest growth rate in the national Domino’s network of over 600 stores.

PLUS you’ll hear from other leading experts, seasoned franchisor executives and top performing multi-unit franchisees. Expect to come away revitalised with new ideas, new connections and proven tips to improve your profitability, manage your teams more effectively and grow your business with confidence.

Enjoy a World Class Interactive Program

As with all FRI events, we guarantee an engaging, high quality program with:

  • Practical topics that are hot and highly relevant to multi-unit operations
  • Highly credible speakers with interesting stories and strategies to share
  • Interactive panels, round tables and workshops
  • Top international presenters who bring a global perspective
  • A fast, but not rushed pace, to keep things moving and on time

Register now to secure your place and save money with the early bird rates and group discounts.

Group of people at summit

You’ll Be In Great Company

FRI’s events consistently attract a quality audience. Expect to be learning alongside high calibre franchisor executives and top performing multi-unit franchisees from brands such as Subway, Poolwerx, endota spa, KFC, Telstra, Just Cuts, Domino’s, The Cheesecake Shop, KX Pilates and many more.

Who Should Attend

  • Existing multi-unit franchisees
  • Franchisor executives responsible for multi-unit support or expansion
  • High performing single unit franchisees wanting to expand

(This event is primarily for multi-unit franchisees and the franchisors who support them. If you are a supplier and want to be involved, you can apply to be an Event Partner by contacting Jaymee at

Fantastic Value for Money

Book now to save money with the early bird rates and take advantage of the significant group discounts for franchisor and franchisees from the one brand.

  Early bird

(before July 7th)

As of July 7th
1 to 4 people $565 $595
5 to 8 people $530 $560
9 to 14 people $495 $525
15 or more $465 $495

Your investment includes:

  • Participation in the full day program, round tables and breakout workshops
  • Fully catered lunch, morning and afternoon tea breaks
  • Evening networking event

NOTE: Based on past experience this event will book out soon. Avoid disappointment and act now to reserve places for your team.


The venue this year is the Encore St Kilda, overlooking beautiful St Kilda beach in Melbourne. The program is designed to enable interstate participants to fly in and out on the same day.

The Franchise Council of Australia has accredited the Multi-Unit Summit as part of their Certified Franchise Executive Program [CFE] with 160 education credits for CFE registrants who attend.

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