Thursday 18 May 2017, Waterview, Bicentennial Park, Sydney Olympic Park
CEO, Padgett Business Services (USA)
Steve leads a 400 office franchise network in North America and Canada. Under his direction the company has achieved record growth in franchisee profitability. He'll show you how.
CEO, Franchise Relationships Institute
Jewli will be our MC for the Conference. She is an accomplished facilitator and has worked extensively with hundreds of franchise networks in Australia and overseas.
CEO, Hire a Hubby
Brendan has grown the Hire a Hubby business from 40 to 340 franchisees, making it one of the world’s leading franchising companies in the repair, maintenance and renovation space. He has spearheaded the development of a sophisticated KPI platform to help franchisees improve their performance.
General Manager Member Support, Laser Group
The Laser Group is a leading network of over 200 plumbing and electrical service franchises. They have integrated an impressive range of productivity improvement tools to help their franchisees drive sales and improve their business metrics.
Chief Financial Officer, San Churro
Lise will show how she uses San Churro's benchmarking systems to translate complex financial concepts into easily understood strategies that improve franchisee profitability.
Executive Vice-President, Profit Mastery (USA)
Rod is co-author of the book, Franchise Validator. His financial literacy workshops for franchisors and franchisees have been the top rated education program at the IFA Convention for over two decades!
Founder, Franchise Relationships Institute
Greg is a global expert on the people issues in franchising and a member of the FCA Hall of Fame. He is a psychologist, author of several popular franchising books and developer of many influential franchising models.
CEO, Night ’n Day Foodstores (NZ)
Night ’n Day is New Zealand’s leading convenience store chain. Tony has overseen remarkable growth in the franchise network, including a top 5 listing in the annual Deloitte Fast 50 companies (NZ).
Mark has extensive experience helping franchise groups understand their “numbers” and setting up Franchisee Performance Groups to drive business growth and improvement.
Training and Development Manager, Kwik Kopy
John has managed Kwik Kopy's Franchisee Performance Groups for 12 years. Franchisees in these Groups consistently outperform the wider network on all financial measures.
General Manager Retail Operations, Priceline
Lynne is a seasoned and inspiring franchise leader. As head of Priceline's retail operations she has facilitated high levels of franchisee satisfaction and performance for 10 years.
Founder and CEO, Think DONE Management Consultancy
Steve has worked at all levels of franchising, having been a successful franchisee, franchisor CEO and franchise consultant. He has also been the WA State President and a Board member of the FCA.
Multi-Unit Franchisee, Anytime Fitness
Together with his wife Bridie, Rhys operates seven highly successful Anytime Fitness clubs around Australia. He is passionate about community involvement and franchising.
National Leadership & Learning Manager, Priceline
Paul is a registered psychologist with a specialty in neuro-leadership and performance. He is also an experienced franchisor executive and business coach who works with franchisor executives to develop their leadership skills.
Business Development Manager, Poolwerx
Steve is the current FCA National Field Manager of the Year and has built up his region to the number one position in the PoolWerx network. As a former franchisee, he knows what it takes to run a successful franchise business.
Karim has over 30 years experience in some of the country’s largest franchise networks. Under Karim’s guidance, Zambrero has grown to more than 135 outlets in Australia, New Zealand, Thailand and Ireland.
Multi-Unit Franchisee, Boost Juice
Together with Daniel Mesiti, Anthony owns and operates five successful Boost Juice stores. They were recently named National Multi-Unit Franchisees of the Year.
Senior Account Manager — Franchises & Associations Xero
Rebecca advises many of Australia’s leading franchise networks on how to integrate their financial systems and IT platforms so they generate useful management information.
Brad has extensive experience advising franchise networks on how to dramatically cut costs and increase the value they get from their IT platforms. He is also a respected thought leader on IT trends and how they can be harnessed by franchisees and franchisors to protect and grow their networks.