Winning Franchisee Hearts and Minds: Mini Forum Findings

The Forum “Winning Franchisee Hearts and Minds”, held in November 2007, included a series of Best Practice Mini Forums under the general heading “What Works for You and Why?” Each Mini-Forum took up a specific topic, starting with a case study of best practice. Participants then discussed examples of what has worked for them and why.

We have compiled a summary of the findings of each of the Mini Forums as a PDF document which you can view or download and print. Click on the cover image to download the PDF report.

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