Greg Nathan delivered a research update on franchise recruitment trends to 25 franchise banking and finance executives at the Melbourne FRANdata Lending Summit. He also contributed to a panel on maximising the success of multi-unit franchisees. FRANdata's Australian CEO, Darryn McAuliffe, said FRI's contribution was a highlight of the Summit. Read entire post

“A perfect balance of stories and information.”  This participant comment summed up the mood from FRI's Bricks & Clicks Franchisor Forum where 60 franchisor executives and 11 leading omnichannel experts came together to share information and insights. The case studies by CEOs and CMOs from leading brands, including Kwik Kopy, endota spa, Howard’s Storage World, JAX Tyres and The Laser Group, were particularly insightful and one of the most popular aspects of the program. Read entire post

One of our speakers and mentors at the 2016 Franchise Operations Conference was Sadhana Smiles, CEO of Harcourts Victoria. Sadhana supports many not for profit community initiatives. One she created is Links Fiji, which supports the health of the Fijian community in remote areas. FRI was pleased to donate $2,000 from the Conference to support the work of Links Fiji in testing women for breast and cervical cancer, and treating general health issues in outreach clinics.  Read entire post

This year’s National Franchise Operations Conference was one of the most value packed events FRI has ever conducted. Starting with pre-conference Masterclasses on Financial Literacy, Change Management and Facilitation Skills, which received rave reviews from participants, the vibe was focused and friendly for the whole two days. One unique feature of FRI’s conferences is that almost 100% of attendees are franchisor operations executives. This created a unique learning culture for the 130 franchisor executives from the 54 brands attending. Read entire post

“Everyone involved was professional, every session added value, and the enthusiasm and knowledge was inspiring.” This comment from Sonia Holgate, a multi-unit franchisee with Just Cuts, beautifully sums up the feedback from FRI’s 2016 Multi-Unit Summit. The Summit, held on April 7th, was sold out with an audience of 88 multi-unit franchisees and 37 franchisor executives from 32 brands. This combination was a perfect mix for the event.
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The September Sydney event attracted a high calibre group from brands including Priceline, Aussie, Luxottica, Bridgestone, Civic, Greenacres, The Laser Group and Telstra. Participants spent two days developing their skillset to the next level through role plays, round table discussions and interactive workshops. Read entire post

We are proud to announce the release of an 8th Edition of Greg Nathan’s most popular book, Profitable Partnerships, with updated contents to meet the changing needs of the sector. Greg says he originally wrote the book as a practical guide to help franchisors and franchisees around world create better lives for themselves as they work together in the franchising sector. Read entire post

Jewli Turier, our Operations Manager, delivered the keynote address at the 2015 FANZ conference in Rotorua. This was the 16^th consecutive year FRI has delivered the keynote address at this conference. As part of the keynote Jewli shared the findings from FRI’s latest Field Manager Performance Study where hundreds of franchisees were asked whether they would recommend their field manager to other franchisees and why, or why not. Simon Lord, CEO of Franchise New Zealand Magazine, said, "Jewli's session was definitely a highlight of the conference." Read entire post

At FRI we aim to address the real needs of franchise professionals and their organisations. Our Foundation Field Manager Bootcamp provides new field managers with the tools and strategies to establish and manage effective relationships with their franchisees. Read entire post

We are extremely proud to have hosted the first franchise operations conference in Australia. And we were particularly pleased with the learning culture that was achieved as 218 franchise operations executives from 75 brands shared their experience in 30 separate talks, research briefings, breakout sessions and round tables. Read entire post