How Our Merge Will Make Us Smarter, Bigger and Better

FRI has have taken a big leap forward and joined forces with Go Global to provide our clients with a rejuvenated focus and a broader team with a greater depth of experience in franchising, particularly in learning and organisational development. Read entire post

Field Managers — What Would We Do Without Them?

The latest edition of Business Franchise Australia features an article written by Bruno Ceraso, our Melbourne based Associate.  Read entire post

FANZ Conference

Ree-Anna Chapman, our Operations Manager recently attended the Franchise Association of New Zealand’s National Conference where she was a keynote speaker. She presented a keynote session on “Multi Unit Franchises – Factors Influencing Satisfaction”, and also ran a workshop that was focused on how to get franchisees to support change. Our New Zealand agents, David and Fiona from The Franchise Coach were also active participants in the conference. Read entire post

Driving Franchise Profitability — FCA NSW Conference

We attended the Franchise Council of Australia’s NSW / ACT State Conference recently. The theme was “Driving Franchise Profitability”. Read entire post

Learning in Action

FRI’s founder Greg Nathan today presented at the Franchise Council of Australia post breakfast Academy forum in Melbourne. The session focussed on “Learning and Development in Franchise systems”, and was attended by around 45 people. Adopting his usual interactive style, Greg encouraged the participants to share the best learning experiences that they had had. As a result there was some great sharing of ideas, and a very interactive discussion was had. Read entire post

Multi-unit Franchising Summit Taps into Aussie Mood for Business Growth

Multi-unit franchising is a growing element in the Australian marketplace as proved by the 170 plus franchisors and franchisees who attended the third annual Multi-Unit Summit recently in Melbourne. One of the guest speakers at the summit was David Ostrowe, who owns a chain of Burger King stores in the US. Read entire post

Announcing Greg’s Blog

We’re pleased to announce that FRI has launched Greg’s Blog, which is where you will find regular Greg Nathan’s Healthy Franchise Relationships Tips. Read entire post

We're MAD using Clinics, Round Tables and a Banjo

MAD stands for Making a Difference and it’s one of our core values. So our Chairman, Greg Nathan, was thrilled to be invited for the fourth time to conduct the full day Franchise Relations Clinic at the front end of this year’s IFA Convention at Las Vegas. Greg also facilitated a round table on Implementing Change, spoke in a seminar on Franchisee Engagement organised by the IFA’s Franchise Relations Committee, and played the banjo at the traditional Australian-USA dinner organised by Rupert Barkoff from Kilpatrick Townsend.  Read entire post

Highlights from 2nd Annual Field Manager Summit

Here’s some exciting statistics from our 2nd Annual Field Manager Summit — 78 learning sessions attended by 309 people over six days across three States, achieving an overall participant satisfaction rating of 83%. If you attended, we hope this summary helps to keep the learning and inspiration alive. And if you were a participant you will also have access to the Field Manager Tool Shed, where we are loading up presentations, templates and proceedings. If you couldn’t make the Summit, enjoy the summary and we hope you can join us at next year’s program. Read entire post

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