How Not to Lead a Change Program!

The word participation took on a new meaning at the recent Franchise Council of Australia NSW conference. The mostly franchisor audience of over 100 people were invited to take part as “franchisees” in a simulation involving a change of ownership of their franchisor. Read entire post

The Franchise E-Factor HIts Brazil

Brazilian franchisors will now be able to read the popular Franchise E-Factor book in their native Portuguese. This week in Sao Paulo 300 franchisors attended the Brazilian book launch as part of a two day International Franchising Forum organised by FRI's new Brazilian agents, Bittencourt. Read entire post

FRI Celebrates the Past and Hails in the Future

Franchise Relationships Institute (FRI) has now celebrated two 21st Birthday Breakfasts with 130 clients, suppliers and colleagues. These Breakfasts are dedicated to acknowledging our roots and thanking the people who have made a difference to FRI and franchising, as well as introducing the "next generation" FRI team. Read entire post

14 Tips for Improving FAC Performance

Our continuous research into what drives excellence in franchise operations includes "quantitative" statistical and "action" research in the field. The following tips have been drawn from reflections of some senior franchisor executives on what has helped to improve the effectiveness of their FAC meetings. Read entire post

Aussies and Yankies Unite with Waltzing Matilda

Eminent USA attorney, Rupert Barkoff from Kilpatrick Stockton, has created a tradition of hosting a gala (or should that be galah) Australian/USA dinner at the annual IFA Conventions. This year's event included a fascinating case study on American Land Rights, preceded by a song on Australian land rights! Kristen Sheehan from the FCA led a singalong of Waltzing Matilda. Read entire post

Franchise Relations Clinic Rated Fun, Fast and Fantastic

A record number of attendees participated in our Franchise Relations Clinic, held at the front end of this year's IFA convention. And feedback has been fantastic. Read entire post

800 Field Consultants Come Together at 7-Eleven USA

We were privileged in February to be invited to present at the "University of 7-Eleven" in Dallas Texas where 800 Field Consultants had come together to learn and share effective ways to serve their franchisees. Read entire post

New R & D Manager Leads Review of Nathan Profiler

After six gruelling years completing her Masters in Organisational Psychology, Joanna Connelley has joined FRI as Research and Development Manager. FRI are committed to creating professional development opportunities for young, talented psychologists and we are delighted to have Jo leading this team. Read entire post

FRI Designs New Franchsing Excellence Awards

The team at FRI were recently contracted by the Franchise Council of Australia to lead a total review of the Austraian Franchising Excellence Awards.  Read entire post

FRI Studies and Shares Multi-Unit Franchising Trends

Our Senior Associate, Debb Lowe, has been on a study tour to the USA to review trends in multi-unit franchising. This is a growing phenomenon in franchising around the world. Read entire post

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