14 Tips for Improving FAC Performance

Our continuous research into what drives excellence in franchise operations includes "quantitative" statistical and "action" research in the field. The following tips have been drawn from reflections of some senior franchisor executives on what has helped to improve the effectiveness of their FAC meetings. 14 tips for running FAC meetings: 1. Invest time with franchisee 
Read more…

Aussies and Yankies Unite with Waltzing Matilda

Eminent USA attorney, Rupert Barkoff from Kilpatrick Stockton, has created a tradition of hosting a gala (or should that be galah) Australian/USA dinner at the annual IFA Conventions. This year's event included a fascinating case study on American Land Rights, preceded by a song on Australian land rights! Kristen Sheehan from the FCA led a singalong of Waltzing Matilda.  
Read more…

Franchise Relations Clinic Rated Fun, Fast and Fantastic

A record number of attendees participated in our Franchise Relations Clinic, held at the front end of this year's IFA convention. And feedback has been fantastic. The Franchise Relations Clinic class of 2010 still look surprisingly fresh after a full day’s learning. This is the fourth time FRI has been involved in running this ICFE accredited program. It was  
Read more…

800 Field Consultants Come Together at 7-Eleven USA

We were privileged in February to be invited to present at the "University of 7-Eleven" in Dallas Texas where 800 Field Consultants had come together to learn and share effective ways to serve their franchisees. 7-Eleven have one of the largest field consultant teams in the world and Greg Nathan delivered two interactive presentations to this group. We have been im 
Read more…

New R & D Manager Leads Review of Nathan Profiler

After six gruelling years completing her Masters in Organisational Psychology, Joanna Connelley has joined FRI as Research and Development Manager. FRI are committed to creating professional development opportunities for young, talented psychologists and we are delighted to have Jo leading this team. Jo has worked part time with FRI for two years while completing her st 
Read more…

FRI Designs New Franchsing Excellence Awards

The team at FRI were recently contracted by the Franchise Council of Australia to lead a total review of the Austraian Franchising Excellence Awards. After extensive consultation with industry leaders a total of 14 Awards were designed to represent specific areas of excellence within the franchising sector. This was a challenging project for the team which drew on our 
Read more…

FRI Studies and Shares Multi-Unit Franchising Trends

Our Senior Associate, Debb Lowe, has been on a study tour to the USA to review trends in multi-unit franchising. This is a growing phenomenon in franchising around the world. There is an assumption by many franchisors and franchisees that a multi-unit operation is just an extension of the existing franchising model. Debb believes this is dangerous and flawed thinking as 
Read more…

Delivering Effective Field Support in New Zealand

The Franchise Association of New Zealand (FANZ) invited us to conduct a full day workshop for its members on “How to deliver effective field support”. This is a topic we love to teach. The day started with participants working together to agree on a list of hot issues they'd like to explore further. We did this to both identify the needs of the group as well as teachin 
Read more…

Jamming It Up

Two weeks after being involved in our popular Franchise Relations Clinic at the IFA convention in Orlando, re:Group President, Jan Muhleman, visited Greg back in Australia with her husband Tom. It turns out that Tom is an accomplished guitarist and plays in a well known band. Not to miss an opportunity, Greg and Tom were soon visiting guitar shops where Greg picked up a 
Read more…

Research Briefings on Franchisee Selection

Recruiting quality franchisees is probably the hottest issue facing franchisors today. With this in mind our Senior Associate, Debb Lowe, conducted a series of franchisee selection research briefings with franchisors in Australia and New Zealand. The New Zealand group of 50 franchisors were particularly enthusiastic about the research presentation and how these finding 
Read more…
Copyright © 2018 Franchise Relationships Pty Ltd • Contact Us Company Privacy Statement