Building a Healthy Franchise Culture

Greg Nathan delivered a keynote address to the FCA’s Queensland Convention on the topic “Building a Healthy Franchise Culture — Are you Up to the Challenge?” The session drew on decades of psychological research into how the behaviour and expectations of leaders shape organisational cultures and how people are subconsciously influenced, for better or worse, by the cultures  
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Round Table Discussion With Rupert Barkoff

FRI hosted an intimate morning discussion on the back veranda with eminent USA franchise attorney, Rupert Barkoff, co-editor of the text book “Fundamentals of Franchising”. An interesting group of local consultants, academics, lawyers and franchisors participated in the wide ranging discussion which covered: Common concerns related to expanding into the USA. How State 
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Research Project into Predictors of Franchisee Success

The Franchise Relationships Institute (FRI) has been conducting a major research project into predictors of franchisee success. Previous research by FRI has shown that the success which individual franchisees achieve is largely influenced by the attitudes, abilities and values they bring to the business. While there are many theories and opinions on what these factors are,  
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Franchisor Forum on Franchisee Recruitment

In March this year we conducted a full day forum on Recruiting and Developing High Performance Franchisees, attended by 100 senior franchise development and operations executives from some of the best franchise brands in Australia. This was followed by two days of Masterclasses where we drilled down into teaching the skills associated with recruiting and developing high cal 
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Research Presentation to International Society of Franchising (ISOF)

Greg Nathan presented a summary of FRI’s last research to the ISOF conference at Las Vegas attended by franchising academics from around the world. This research into the “psycho-social predictors of franchisee performance” has been conducted with Associate Professor Chris Jackson from the University of Queensland. The project aims to help franchisors improve the efficiency 
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Involvement in 2007 IFA Convention in Las Vegas

Greg Nathan teamed up with Jan Muhleman from the USA based marketing firm, re:group, to conduct a full day “Franchise Relations Clinic” for the IFA’s Internationally Certified Franchise Executive program. The session was aimed at teaching some of the essential concepts and skills for building a healthy franchising culture and was attended by 60 franchise executives. 91% of  
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Greg Nathan Named As One of “20 to Watch” in USA

The Franchise Times, a respected specialist magazine that monitors the USA franchising scene, has named our Managing Director, Greg Nathan, in this year’s “20 to watch”. To quote the magazine: “… What we try to do each year is highlight some of the trendsetters, overachievers and luminaries in the franchise community, as well as trends and legislation that will affect h 
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Franchise Marketing Professionals Forum

We pride ourselves on keeping ahead of international trends and in November 2006 we held an international first — a Forum specifically for franchise marketing professionals that explored how they can more effectively get franchisee buy-in to their marketing programs. It was a great day with 110 franchise marketers and brand managers discussing case studies and sharing pract 
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Presentation to the American Bar Association on “The Psychology of the Franchise Relationship”

Greg Nathan presented a trends paper and two workshops to the American Bar Association’s Franchising Forum in Boston. Participant feedback indicates the workshops and paper made a significant contribution to the Forum. We are grateful to the session moderator, Leslie Smith-Porter, and the many people who chipped in with useful feedback including Bob Peterson, Jeff Johnson a 
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Franchise Leadership Forum

Greg Nathan designed and delivered this half day program for the Franchise Council of Australia’s National Conference. As part of the program a hypothetical scenario involving the change of ownership of a franchisor company was workshopped by the audience and a panel of franchisor CEOs. “Greg, thank you for this workshop. I thoroughly enjoyed it and from the respon 
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