Indian Franchisors Receptive to Our Ideas

We contributed several presetations to the Franchise India Conference in Delhi. The Indian franchisors were extremely receptive. One workshop due to finish at 5.30pm didn’t end until 9.30pm due to audience enthusiasm! “Thank you coming to India and making an address at the Franchise India 2007 conference. Your talk was the highlight of conference and very valuable  
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Forum on Winning Franchisee Hearts and Minds

One of the highlights of our most recent Forum was the franchisee panel where six top performers from several franchise systems gave frank and honest feedback to the 110 or so franchisors in the audience on what they need to do to pick up their game! This is the second Forum we have run especially for franchise marketing professionals. And based on participant feedback it w 
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Research Update on Franchisee Performance

Greg Nathan and Debb Lowe conducted, briefings in Brisbane, Sydney and Melbourne on the detailed findings from our research project into predictors of franchisee performance. A research paper with trends and data was provided to all participants who were also encouraged to reflect on how they could use the research results to improve their franchisee selection practices. This r 
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Focus Groups on New Franchisee Selection Tool

Ree-Anna Chatman conducted focus groups in Brisbane and Melbourne with some of our clients to seek feedback on our new franchisee selection system, The Nathan Profiler. In addition to encouragement that we are on the right track the sessions provided invaluable insights on how we can improve the system to best meet franchisor needs. Thanks to those clients who participated  
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Building a Healthy Franchise Culture

Greg Nathan delivered a keynote address to the FCA’s Queensland Convention on the topic “Building a Healthy Franchise Culture — Are you Up to the Challenge?” The session drew on decades of psychological research into how the behaviour and expectations of leaders shape organisational cultures and how people are subconsciously influenced, for better or worse, by the cultures  
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Round Table Discussion With Rupert Barkoff

FRI hosted an intimate morning discussion on the back veranda with eminent USA franchise attorney, Rupert Barkoff, co-editor of the text book “Fundamentals of Franchising”. An interesting group of local consultants, academics, lawyers and franchisors participated in the wide ranging discussion which covered: Common concerns related to expanding into the USA. How State 
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Research Project into Predictors of Franchisee Success

The Franchise Relationships Institute (FRI) has been conducting a major research project into predictors of franchisee success. Previous research by FRI has shown that the success which individual franchisees achieve is largely influenced by the attitudes, abilities and values they bring to the business. While there are many theories and opinions on what these factors are,  
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Franchisor Forum on Franchisee Recruitment

In March this year we conducted a full day forum on Recruiting and Developing High Performance Franchisees, attended by 100 senior franchise development and operations executives from some of the best franchise brands in Australia. This was followed by two days of Masterclasses where we drilled down into teaching the skills associated with recruiting and developing high cal 
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Research Presentation to International Society of Franchising (ISOF)

Greg Nathan presented a summary of FRI’s last research to the ISOF conference at Las Vegas attended by franchising academics from around the world. This research into the “psycho-social predictors of franchisee performance” has been conducted with Associate Professor Chris Jackson from the University of Queensland. The project aims to help franchisors improve the efficiency 
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Involvement in 2007 IFA Convention in Las Vegas

Greg Nathan teamed up with Jan Muhleman from the USA based marketing firm, re:group, to conduct a full day “Franchise Relations Clinic” for the IFA’s Internationally Certified Franchise Executive program. The session was aimed at teaching some of the essential concepts and skills for building a healthy franchising culture and was attended by 60 franchise executives. 91% of  
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